When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. We all know that not all time trackers are created equal. It’s crucial to compare and decide which of the competitors is worth a shot.
We must not forget to consider our personal feelings. What you ultimately choose may either increase your team’s productivity or not – either way, it will change you whether you like it or not.
Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. Is it the same app that has captivated us? This comprehensive review will help you find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. To get a comprehensive overview of Time Doctor, you may still want to check out our article below.
A Closer Look at Time Doctor Who Is Doctor Z
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. It has also become a hit among freelancers who often work for multiple clients thanks to its convenient client portal feature.
Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features alone may be enough for the platform to position itself way ahead of other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Keep reading to know more about what else this one-of-a-kind platform has to offer and how well each of them works! Who Is Doctor Z
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The pros
- Time Doctor is most well-known for its easy-to-use, time- and activity management tools and functions.
- It includes standout features such as pinpoint-accurate reporting, idle alerts, and automatic reminders.
- The user-friendly and extensive client portal makes it easy for freelancers to interact with clients.
- It allows for a large and seamless integration with third-party platforms.
The Cons
- Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Who Is Doctor Z
- Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
- It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
- You can only access the time tracking feature if you download and install the desktop app or web extension.
Plans and Pricing
Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently offers three paid subscription tiers, each with a distinctive set of features and tools that become more advanced and packed as the cost increases.
The pricing will also increase according to the number of users added to one team. Let’s check out the following three available plans in the Time Doctor platform.
- Basic – $70/user annually or $7/user monthly
Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. You can only store one month of data.
- Standard – $100/user annually or $10/user monthly
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.
- Premium – $200/user per year or $20/user per month Who Is Doctor Z
The premium tier offers the most comprehensive of all three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.
Paying annually will get a complimentary charge for the first 2 months. Time Doctor doesn’t offer a free plan. However, each of the three plans offers a limited 14 day trial that allows you to try it out and decide if it is the right tool for you.
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The User Interface
Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. It can be a pain to navigate the platform. This is especially true if you are just starting to explore the dashboard and other features.
Many users of Time Doctor, for instance, have had difficulty accessing the various functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Users can access the time tracking feature via the web extension or desktop app. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Time Doctor users also need to be helped with the overall design and look. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. The diversity of data graphs needed for reporting is also a must. Sure, the bar graphs are awesome, but what about the circles graphs? You might also like pie graphs. Line graphs, perhaps?
Time Doctor’s interface and design are already a problem. We’ll be reviewing that in a moment! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Who Is Doctor Z
There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Key Features Included in Time Doctor
Now, let’s dive deeper into some of the features and tools you may want to explore if you log in to the Time Doctor platform.
Project and Data Management
With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Administrators can also use this feature to assign tasks to their employees to reduce workload and increase productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.
Time Doctor understands that a clean workboard can easily get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. Do you want to check out who’s working on the task or project now? The dashboard allows you to track their progress and see how long they have been working.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Who Is Doctor Z
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Alerts and Time Tracking
As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Although it is not available through the web dashboard, its capabilities can be used independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s simple as that!
All your activities and actions will be recorded as the timer runs through your task. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. You may do it the same way if you are working alone.
One unique trait of Time Doctor’s time-tracking tool that we can’t help but appreciate is allowing users to customize their set-up according to their liking until they’re content enough to work well. The software also has a reminders function that reminds you when it is time to start and stop work. Another is the “idle time” function, in which users can convert the duration in which they haven’t been working and reassign it to work hours.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. Similarly, you may also pause it if you want to time out from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Like some time monitoring apps such as Hubstaff, which have this function, Time Doctor can record your activity and the hours you spend on your task even without the presence of an internet connection. Who Is Doctor Z
Website and App Usage Monitoring
Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
Often, it’s hard to tell whether someone seems productive until you find out what they’ve been doing. If they’ve been focusing on their tasks, that’s a sigh of relief. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. Admins or managers, specifically, may take this chance to set the productivity rating of each platform to any of the three ranks:
- Productive if it serves the purpose of a project/team as a key driver for its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- Neutral, if it’s neither considered productive nor unproductive.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. Who Is Doctor Z
Screen Recordings and Activity Screenshots
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. This is why it has built-in snapshot capabilities.
Administrators can specify a time period for screen capture across their project/team. It could be set to 10 minutes, 30 or even 30 minutes. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.
Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. Premium subscribers have unlimited access to screenshots. Those who subscribe to Time Doctor’s Standard and Basic plans have unlimited access to screen shots. However, premium users can record video screens. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
There may be rare instances in which someone from a project/team may be at risk of a breach of privacy caused by serious circumstances. If this happens, they may be allowed to delete screenshots or screen recordings within the Time Doctor platform for their safety. However, this will likely result in the deduction of work hours listed on the day of recording.
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Productivity Reporting & Analysis
Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each report contains the data and insights that the software has collected during the user’s work hours. All of these reports are presented in decent visuals or summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
Time Doctor’s report collection has so many options for you to explore. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. However, issues have arisen, especially from multi-screen work set-ups where one could jam to their favorite playlist on one screen while they get to their task on another. Poor Time Use includes the ability to open pop-up windows to block certain websites. This means that if someone goes to YouTube, they will be immediately reminded if they wish to continue or return to their task.
Other types of reports include the Timeline report, which displays all your tracked hours in chronological order, primarily divided into the colors yellow for manual time recording and green for automatic; the Project and Tasks report, where hours spent on assigned tasks and/or projects are broken down in full detail; and the Activity Summary in which your total work hours and the full percentages derived from a combination of all other reports are laid out for you and your admin to see. Who Is Doctor Z
While Time Doctor’s accurate reporting tools may be impressive and all, some of its users have historically not liked experiencing certain issues while generating them. Firstly, the formatting of most reports is generally clunky, further affecting how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
Client Access and White-labeling
Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.
You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. You have complete control over what your clients see through the Client Portal, which results in smooth, tasteful interactions.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Payroll
You want to pay your employees according to how much time they have dedicated to their tasks. You can do this within the Time Doctor platform using its built-in payroll function. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. You may pay your teammates based on tracked hours or on a fixed-rate basis.
Time Doctor’s payroll software supports all currencies. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. If you’re working for a larger company, you may export all the payroll info into a CSV file for purposes of batch payments (multiple payments are sent all at once).
Integration with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
Such includes connections with project management platforms like Asana and Trello, payment services like PayPal, work messaging apps like Slack, and CRM platforms like Salesforce. A public API tool is also available to integrate with other apps. This can be used if you know something about coding or you and your teammate are good at it.
The Time Doctor Mobile App
Time Doctor’s desktop program is available to download and install on Windows PCs, Mac OS devices, and Linux OS computers. At the same time, its recent web extension is offered exclusively on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. On one side, the classic version of the app lets you overview the tasks within a project that need to be done, as well as track where your teammates are through GPS – both on top of the basic time-tracking tools and limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. The only differences that set the two apart are that 1) TD2 is only compatible with Android devices, and 2) you won’t get to explore other features aside from time tracking – a noteworthy downgrade from TD Classic.
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How Safe and Secure is Time Doctor?
You may be questioning whether Time Doctor is worth using as a time management tool. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. We are happy to inform you that the 1984-style work scenario is not something we find frightening. Your activities will not be saved to Time Doctor’s cloud database. You’re safe because it’s not spyware-like.
We’d like to reiterate that your work activity may be tracked through screenshots and recordings, and we’d also like to add that there is a webcam shot feature that project managers may use to see their teammates right in front of their eyes…
Okay, maybe the thought of that may be quite concerning, especially for some who are protective of their privacy, but don’t worry – not all admins want to use this, so there’s a good reason why the webcam shots and screengrabs are optional and can be enabled or disabled depending on how the admin user feels.
Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.
Time Doctor also takes extreme security measures to make sure that no account is easily hacked. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Plus, since Time Doctor is cloud-based, expect all your stored data to be backed up regularly. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.
The bottom line: Do you use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Others don’t mind, though, because it does exactly what it was designed to do: track time.
We believe Time Doctor is able to hold its own, even though it doesn’t offer the same ease of use as other apps. Besides, every time management platform shines uniquely, right?
FAQ Who Is Doctor Z
How do I contact Time Doctor’s customer support team?
Time Doctor’s customer service hotline can be approached either through e-mail or live chat. At this time, there is no telephone support. However, if you have an important matter and the best and only thing you think to solve this is through talking over the phone, you may leave behind your contact details and preferred call time through any of the available outlets. A member of the hotline will notify this and reach you any day.
You won’t find any tutorials or tips for Time Doctor anywhere else.
YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.
Do I need to add credit card details to apply for a free trial to any of Time Doctor’s paid plans?
You don’t have to sign up with your credit card for the limited 14-day trial. You can only bring it up once you finish the period and wish to commit to purchasing a Time Doctor subscription if you like.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.