In searching for the ideal time-tracking software, you must not only look into what it is and how much it can offer but also the aspects that make it stand out from the rest. We all know that not all time trackers are created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.
Of course, we mustn’t forget to look into the aspect of personal feelings as well. The final decision you make will affect your personal feelings and impact the productivity of your team.
Time Doctor is one of the most popular apps in today’s productivity market. It has both teams and single users in a stupor for its task- and time-monitoring capabilities. But has it caught us the same way? Read this comprehensive review to find out.
For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. You can still read our article to get a complete overview of Time Doctor.
A Closer Look at Time Doctor Is Time Doctor Down
Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.
Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. It has also become a hit among freelancers who often work for multiple clients thanks to its convenient client portal feature.
Time Doctor has amassed a user base of over 250,000 businesses throughout its history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.
Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features may be enough to help Time Doctor stand out from other time management apps. However, it is unable to do so because of its lack of consistency in user useability.
We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! Is Time Doctor Down
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The Pros
- Time Doctor is best recognized for its excellent, easy-to-use time and activity management tools and functions.
- It includes standout features such as pinpoint-accurate reporting, idle alerts, and automatic reminders.
- The user-friendly and extensive client portal makes it easy for freelancers to interact with clients.
- It allows for a large and seamless integration with third-party platforms.
The Cons
- The platform’s confusing user interface makes navigation difficult for many users, particularly first-timers. Is Time Doctor Down
- Its mobile apps are not as flexible as its web and desktop counterparts, despite their potential.
- It does not allow for smooth switching between web-based client apps and desktop apps, particularly if you are both the administrator or the user.
- Only the web extension or desktop app can access the time tracking function.
Pricing and plans
Let’s first discuss the plans and their cost. Time Doctor currently offers three paid subscription tiers, each with a distinctive set of features and tools that become more advanced and packed as the cost increases.
The pricing will also increase according to the number of users added to one team. Let’s take a look at the three plans available on the Time Doctor platform.
- Basic – $70/user per year or $7/user per month
The Basic tier of Time Doctor includes access to core platform features such as task and project management and time and activity tracking. It also allows unlimited screenshots. However, you can only use them if you download the desktop application or web extension. Plus, you’re limited to one month’s worth of data storage.
- Standard – $100/user per year or $10/user per month
Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. The Standard plan also has a new time limit for its customer support hotline, which is now limited to three days instead of 24 hours.
- Premium – $200/user annually or $20/user monthly Is Time Doctor Down
The premium tier offers the most comprehensive of all three. Those subscribed to it are given access to all of what Time Doctor has to offer – on top of the core tools, they can also explore the client portal, take video screen recordings, and receive VIP-style support.
Paying annually will get a complimentary charge for the first 2 months. Time Doctor doesn’t offer a free plan. However, each of the three plans offers a limited 14 day trial that allows you to try it out and decide if it is the right tool for you.
> > Click Here to Try Time Doctor Now < <
The User Interface
Despite being filled to the brim with robust time and activity management tools, Time Doctor may be highly notorious for its clunky and poorly-designed take on the user interface and experience. It can be a pain to navigate the platform. This is especially true if you are just starting to explore the dashboard and other features.
For instance, many who’ve used Time Doctor have found issues accessing its range of functions. They’ve complained about the lack of in-app centralization, which would have saved a lot of time and effort. Until now, users can only access the time tracking feature through the desktop app or web extension. The website version only has project management, reporting, as well as other admin features. With that in mind, switching between the two portals is more frequent – you usually wouldn’t see this on other time management platforms.
Another obstacle Time Doctor users need help with is the general look and design. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. The diversity of data graphs needed for reporting is also a must. Sure, the bar graphs are awesome, but what about the circles graphs? Pie graphs, as well? Line graphs, perhaps?
It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users aren’t bothered by the UI problems, while others adjust to it quickly. Is Time Doctor Down
There’s still a glimmer of hope that the UI and UX issues in Time Doctor could be resolved and improved in the future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.
Time Doctor: Key Features
Let’s now dive into the tools and features you might want to explore when you log in to Time Doctor.
Project and Data Management
Time Doctor’s project management capabilities allow individuals and administrators to create tasks and group them in a matter of seconds. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. You can create tasks as standalone tasks. However, you can group them together if necessary into larger projects. This is a great option for large companies whose stability depends on many departments below them.
Time Doctor understands that a clean workboard can easily get things done. Administrators can limit access to certain tasks and projects by limiting their visibility to a particular employee or group of employees in the organization. You may want to see who is working on the task or project right now. You may monitor their progress through the dashboard by checking how long they’ve been working, among other things.
Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Is Time Doctor Down
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Time Tracking and Alerts
Time Doctor’s time-tracking software can only be accessed via its Chrome web extension or desktop application. Although it is not available through the web dashboard, its capabilities can be used independently. It’s easy to use – simply add the task to which you are assigned and then click the start button to track your progress. It’s simple as that!
All your activities and actions will be recorded as the timer runs through your task. These actions and activities will be recorded and saved to the dashboard. Administrators can then access the dashboard to monitor their employees’ progress. You may do it the same way if you are working alone.
Time Doctor’s time tracking tool is unique in that it allows users to set up their own setup until they are happy enough to work. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another function is the “idle time” function. This allows users to convert the time they’ve been off work into work hours and then reassign it.
If no sign of user activity is detected after a few moments, the timer will automatically bring it to a stop. If you ever spot something like this and you’ve gone to attend to other things beforehand, you may manually click the play button to resume tracking. You can also pause the timer if you need to take a break from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.
While Time Doctor can track your progress and work hours online, did you know it could also do this offline? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Is Time Doctor Down
Website and App Usage Monitoring
Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. If the platform sees that the mouse cursor or keyboard hasn’t moved for longer, it will pause instantly and stay that way until you do something with it.
It’s often difficult to determine if someone is productive until you know what they have been doing. It’s an easy relief to hear if they are focusing on their tasks. If they’ve been procrastinating by going to other platforms that divert from what they’re supposed to do, that’s a completely different story. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.
Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. Admins or managers, specifically, may take this chance to set the productivity rating of each platform to any of the three ranks:
- Productive, if it serves a team/project’s purpose as a key driver to its tasks.
- Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
- If it is neither productive nor unproductive, it will be considered neutral.
These statuses can be assigned to any app or website and can be set to be restricted to a single user, group/team or company. The ability to track website activity and customize productivity statuses per user makes it highly convenient for teams who work in jobs requiring a strong focus on specific tasks, like content writing, for instance. For what it’s worth, Time Doctor may be lucky this time to have this crucial function included, unlike other time-tracking software. Is Time Doctor Down
Activity Screenshots and Screen Recording
We told you earlier about Time Doctor’s ability to track your activity and time in the background, while posting it to the web dashboard for administrators to view. This is why it has built-in snapshot capabilities.
Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. They can also choose to allow access to any of their colleagues if they wish.
As a measure of user productivity, each image includes additional information about the mouse cursor activity and keystroke activity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. The platform captures three minutes of actual work activity, instead of just taking photos of the monitor.
Rarely, a team member or project manager may be exposed to privacy breaches due to serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. This will likely lead to the deducting of the work hours on the recording date.
> > Click Here to Try Time Doctor Now < <
Productivity Reporting & Analysis
Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Users can request reports to determine which time management and productivity practices are working well and which ones need to be improved.
You have so much to journey through with Time Doctor’s report collection. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. The Poor Time Use report shows how long you have sat on sites that have been flagged inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use includes the ability to open pop-up windows to block certain websites. This means that if someone goes to YouTube, they will be immediately reminded if they wish to continue or return to their task.
The Timeline report displays all of your hours tracked in chronological order. It is divided into two colors: yellow for manual time recording and blue for automatic. The Project and Tasks report shows hours spent on tasks and/or projects. Finally, the Activity Summary allows you and your admin to view your total work hours and all percentages from all reports. Is Time Doctor Down
Time Doctor’s reporting tools are impressive, but some users don’t like the process of creating them. Firstly, the formatting of most reports is generally clunky, further affecting how they’re exported. Second, Time Doctor only offers XSL or CSV. Some may be okay with this, while others will not like the lack of options for export files diversity.
Client Access and White-labeling
Time Doctor is the one thing that solopreneurs and freelancers love the most. They can share their progress with clients even though they don’t have a Time Doctor account.
If your job is to take commissions from a wide variety of clientele, you may be glad to know that the platform’s remarkable Client Portal feature lets you do exactly that!
Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. You have complete control over what your clients see through the Client Portal, which results in smooth, tasteful interactions.
Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.
Payroll
Planning to pay your employees based on how much they’ve dedicated their time to their respective tasks? You can do this within the Time Doctor platform using its built-in payroll function. Turn on payroll deep in the settings of the web dashboard, and your team’s timeline will automatically be billed. Your teammates may be paid based on their hours worked or on a fixed rate.
Time Doctor’s payroll software supports all currencies. You can ask employees to send their salaries through PayPal, Payoneer or TransferWise. For batch payments, you can export your payroll information to a CSV file if you work for a larger company. Multiple payments are sent at once.
Integrations with Third-Party Services
Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.
These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. On top of all this, a public API tool is made available for integrations with other apps beyond the given list – you may utilize this if you or your teammate know a thing or two about coding.
The Time Doctor Mobile App
Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. At the same time, its recent web extension is offered exclusively on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.
No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. On one side, the classic version of the app lets you overview the tasks within a project that need to be done, as well as track where your teammates are through GPS – both on top of the basic time-tracking tools and limited dashboard settings.
The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. Only two differences distinguish the two versions: 1) TD2 can only be used on Android devices and 2) you won’t have access to other features other than time tracking – a notable downgrade from TD Classic.
> > Click Here to Try Time Doctor Now < <
Time Doctor: How safe and secure is it?
You may be questioning whether Time Doctor is worth using as a time management tool. You may also wonder if its surveillance tools could keep track of your actions, even as you pause your timer momentarily to catch a quick break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. You’re safe because it’s not spyware-like.
We want to remind you that screenshots and recordings can be used to track your work activity. Project managers may also use the webcam shot feature to see their coworkers right in front of them.
Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.
As Time Doctor promises that all your activity and likeness will not be force-shared in vain, the same sentiment can be applied to the payment information typed into the platform by you or your teammates, which will then be automatically deleted after a short while for the sake of privacy.
Time Doctor also takes extreme security measures to make sure that no account is easily hacked. These measures include guaranteed protection by 2FA and a strong password policy, and all the data made within the platform is safeguarded by strong SSL encryption in maximum security facilities. Time Doctor is cloud-based so you can expect your data to be regularly backed up. In the case of a power or internet outage, you may have them recovered shortly, so your progress won’t be lost.
The bottom line: Do you use Time Doctor?
Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.
While its line-up of dynamic features has admittedly left us in awe, the experience would have been significantly better if it weren’t for the disorienting UI and UX, lack of functionality and cohesiveness in the mobile apps, and, to an extent, undersupply of report graphics options. These issues alone may have prevented other users and us from fully enjoying it. Others don’t mind, though, because it does exactly what it was designed to do: track time.
Overall, we ultimately believe that Time Doctor has what it takes to stand on its feet, despite not offering the same easy accessibility as other apps do. Besides, every time management platform shines uniquely, right?
FAQ Is Time Doctor Down
How do I contact Time Doctor’s customer support team?
You can contact Time Doctor’s customer support hotline via e-mail, or live chat. There is currently no phone support option provided. However, if you have an important matter and the best and only thing you think to solve this is through talking over the phone, you may leave behind your contact details and preferred call time through any of the available outlets. A member of the hotline will notify this and reach you any day.
You won’t find any tutorials or tips for Time Doctor anywhere else.
Though there are YouTube videos and how-to articles from independent creators that have already discussed it in full detail, Time Doctor does offer its users an alternative through its dedicated help center, where most of the information included comes from the team behind the platform themselves.
To apply for a Time Doctor paid plan, do I need credit card information?
You don’t have to sign up with your credit card for the limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.
Does Time Doctor comply with HIPAA?
Yes. Time Doctor follows the rules and standards of the US Health Insurance Portability and Accountability Act. The platform is technically flexible enough to be used in a wide range of industries and niches. However, it can also be useful for healthcare teams.