With the rise of online work-from-home jobs and freelancing, our notion of a workplace is steadily changing. Now, our notion of a traditional workplace can differ from the rooms full of individual cubicles that we were used to. HubStaff, a software from a company of the same name established in the United States, offers its services for traditional, distant, or even entirely online workplaces.
An employee tracking software is used to track whether or not employees are keeping on with their duties, as well as screen and be aware of unwanted or prohibited activity. Aside from monitoring behavior, it can also be used to handle any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Helpscout Integration
HubStaff includes the features that you would expect from an employee monitoring software such as:
Online Activity Monitoring:
All of us know full well that social media kills productivity. All too frequently, a few swipes on any social networking app will wind up consuming hours of our time, even at work. Assessing on important notifications from time to time is acceptable, but it is helpful if managers know when it is becoming a problem. HubStaff can help track if workers use an excessive amount of social media and other applications that hamper productivity.
HubStaff can take note of the sites (and even the url of the exact page) that employees see during work hours, in addition to the time they spend on it. Traffic from applications can also be monitored and the time spent on them can also be recorded.
The information is displayed neatly, and supervisors can see the page name of the visited webpages, the url, and the time spent, all in a single glance. They can also visit the links displayed to verify if workers really are allowing time slide on websites unrelated to work.
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Screen Monitoring
Monitoring individual displays is too much of a hassle and can be quite awkward if done personally. But then, it’s necessary for when a remote workplace setup is in order where it’s impossible to manage employees in person.
HubStaff has a quality that can enable managers to take screenshots of their employees’ screens at a customizable time period, with 10 minutes as the default. If it sounds too much of an invasion of privacy, then it could be set to have the screenshots be partially blurred. In this way, managers can determine if employees are working on their desks rather than playing games or watching movies, without exposing potential sensitive information.
It should be noted that employees would understand that this feature is activated on their displays. Employees would also have the ability to look at the screenshots taken from their displays just so they’ll be assured that this feature is implemented only for reasons related to work.
With that said, this still has an influence on the behavior of employees as knowing that their screens are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of worker activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of these instances are found.
HubStaff can then compare the total time in which the mouse or keyboard is active to the overall time spent working. HubStaff considers a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% may mean that an employee is taking too much time on the desk doing nothing, or if an employee is doing too slowly.
The dashboard for this tool shows the productivity rate of each member of the team. In this way, the tool can also be used to see how many members of the team are working on a project at a given time.
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Work Limit Monitoring Hubstaff Helpscout Integration
Working overtime is also becoming more of a norm, even so in countries like Japan where it’s an unofficial standard. Reasons can vary from employees wanting to finish their tasks early, catch up on projects, and some are only workaholics who wish to be running as much as you can.
However, it’s been proven that too much work can be detrimental as productivity and creativity declines without enough rest. There is a great reason why there is a standard 8 hours of work every day.
HubStaff can help managers monitor if workers are working a lot of hours per week. They can set the maximum time each week which workers can remain logged on for work. Following the maximum time has been reached, then the time tracking tool stops. In this manner, workaholic tendencies are curbed, and that employees will not be given the incentive to put in a lot of time to work and sacrifice personal and rest time.
Monitor the Location of Workers
Managers working with remote teams may find it tough to communicate and coordinate the team. Some employees might be jumping from place to place for work, and even be working from cafes or other workstations.
Setting up unplanned meetings can be difficult if employees are commuting from 1 place to another, or if they’re doing field work.
Members of the team can install HubStaff on their smartphones so that the employee location monitoring feature can be utilized. With this, supervisors and team leaders can track the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between places and how much time is spent on each location. From these data, managers can determine the best time to do quick meetings.
As this requires employees to install HubStaff in their phones, this can be seen as too intrusive of a tool. However, same as the principles on iOS and Android programs, employees will know precisely when their locations are being tracked.
Project Progress Monitoring
HubStaff lets the whole team report on the progress of their tasks. HubStaff can then use this to offer a report on the status of every job on a weekly basis. On the staff dashboard, managers can see each individual employee’s working hours and a summary of the completed and uncompleted tasks. The dashboard also shows whether employees are online.
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Payroll, Timesheets, and other Miscellaneous Features Hubstaff Helpscout Integration
Besides tracking employee productivity, HubStaff can also make it easier for managers and admins to handle payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can be a digital check-in and check-out mechanism for businesses. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can record the very first keyboard stroke or mouse activity of the day for each worker.
Managers can also pause the system manually for breaks.
With HubStaff, keeping a list of working hours and salaries is also made simpler. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made simple. Money transfers for payroll can even be automatically set to weekly, monthly, or on a set period.
Project Tracking for Customers Hubstaff Helpscout Integration
Being transparent to clients is key for establishing trust for your business. HubStaff makes it easy to communicate with customers, as well as assure them that things are moving as agreed upon.
HubStaff makes it easy for clients to have a peek into the progress of projects. This can be simply accomplished by adding clients into the members tab. From there, they can see the stages of the project, in addition to the completed and pending tasks.
Third party Software Integration
HubStaff can integrate nicely with other project monitoring tools such as but not limited to Asana and Trello. This is great news for business owners that are already using other project management software.
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Employee Spying?
You may be asking yourself if using HubStaff to handle employees can be counterproductive since it may make an atmosphere of distrust between managers and staff members. To ease your mind, you can be certain that HubStaff lets the whole team know of the whole monitoring system. Employees can make certain that their actions are monitored only during work hours, and exactly how they are being monitored.
However, as a company owner or manager, it is your duty to let your employees know beforehand that your office will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a monitoring system.
To put it simply, HubStaff is a tracking system and not a surveillance system. Employees can be certain that only the cases of the keystrokes and mouse actions are listed, and not the actual keystroke that they register. HubStaff will not let managers and admins know what exactly their employees are typing.
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Pricing
HubStaff has three paid plans that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Just the Premium and Enterprise plans unlock features associated with payroll management. The enterprise feature includes fleet tracking and even a concierge account.
For those who are ready to pay on an annual basis, then the cost per person per month of the paid programs will be slashed down to $5, 8$, and $16, respectively.
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Verdict Hubstaff Helpscout Integration
It’s important to find the right software for your business since this will allow you to, in a way, outsource some of your tasks to the specific software.
You can be certain that HubStaff can flawlessly do the job that it claims to do. The user interface is clean and intuitive, and is not in any way confusing, requiring only minimal orientation for employees not familiar with the software.
However, it must be said that not all companies might benefit fully from utilizing HubStaff. HubStaff is especially suited to contemporary desk jobs, and for projects where team members use computers for the majority of their time. Take jobs that take a whole lot of reading for example, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in fact
Business owners should also not completely rely on the information that HubStaff collects to ascertain if their employees are being productive or not. HubStaff is merely a project management software using features and tools that will allow you to gauge the performance of employees and other members of the group. This is in no way a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
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FAQ Hubstaff Helpscout Integration
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other information using Amazon AWS.
Q: Is there a maximum number of team members who can use HubStaff?
A: The paid programs have a minimum of two users and cap of 350 users.
Q: Why is implementing HubStaff in companies completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their website. However, these are only based on United States laws. It’s best to check with a lawyer for international users.
Q: Can employees choose when they’re being tracked?
A: Yes, employees can manually start and finish HubStaff tracking and have it run in the background. HubStaff doesn’t collect any data once monitoring ends.