With the rise of online work-from-home jobs and freelancing, our concept of a workplace is steadily changing. Today, our notion of a traditional workplace can be different from the rooms full of individual cubicles that we were used to. HubStaff, a software from a firm of the same name based in the United States, offers its services for conventional, distant, or even completely online offices.
An employee monitoring software is used to track whether or not employees are keeping on with their duties, in addition to screen and look out for unwanted or illegal activity. Aside from monitoring behavior, it can also be used to handle any sort of workplace and make it more productive.
Monitor Productivity and Improve Coordination with HubStaff Hubstaff Customer Support Pay
HubStaff includes the features that you would expect from an employee tracking software such as:
Online Activity Monitoring:
We all know full well that social media kills productivity. All too frequently, a few swipes on any social media app will wind up consuming hours of our time, even in the workplace. Assessing on important notifications from time to time is acceptable, but it is helpful if supervisors know when it is becoming a problem. HubStaff can help track if employees use too much social media and other programs that hamper productivity.
HubStaff can pay attention to the websites (and even the url of the specific page) that workers visit during work hours, as well as the time they spend on it. Traffic from applications can also be tracked and the time spent on these is also recorded.
The data is displayed neatly, and managers can see the page name of the visited webpages, the url, and the time spent, all in one glance. They can also visit the links displayed to confirm if employees really are allowing time slide on sites unrelated to work.
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Screen Monitoring
Tracking individual displays is too much of a hassle and can be quite awkward if done personally. But then, it is necessary for when a remote workplace setup is in order where it is impossible to manage employees in person.
HubStaff has a quality that can enable managers to take screenshots of the employees’ screens at a customizable time period, with 10 minutes as the default option. If it sounds too much of an invasion of privacy, then it can be set to have the screenshots be partly blurred. This way, managers can determine if workers are working on their desks rather than playing games or watching movies, without exposing possible sensitive information.
It should be noted that workers would know that this feature is activated on their screens. Employees would also have the ability to view the screenshots taken from their screens just so they’ll be assured that this feature is implemented just for reasons related to work.
That said, this still has an influence on the behavior of employees as knowing that their displays are monitored is enough of a reason for them to execute their tasks.
Monitor Activity on Computer Peripheral Devices
In standard office setups, the sound of keyboard strokes and mouse clicks can be enough of a step of employee activity. HubStaff can detect keyboard strokes and mouse interaction and detect times of inactivity where none of those instances are found.
HubStaff can then compare the total time in which the mouse or keyboard is busy to the total time spent working. HubStaff believes a productivity rate of at least 60% as a great sign. Productivity rates of less than 60% can mean that an employee is taking too much time on the desk doing nothing, or if a worker is doing too slowly.
The dashboard for this tool displays the productivity rate of each member of the team. In this way, the tool can also be used to see how many members of this team are working on a project at a given time.
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Work Limit Monitoring Hubstaff Customer Support Pay
Working overtime is also becoming more of a norm, even so in countries such as Japan where it is an unofficial standard. Reasons can range from employees wanting to complete their jobs early, catch up on projects, and some are just workaholics who wish to be working as much as you can.
However, it has been proven that too much work can be harmful as productivity and creativity declines without enough rest. There is a great reason why there is a regular 8 hours of work each day.
HubStaff can help managers track if employees are working a lot of hours per week. They could set the maximum time every week which workers can remain logged on for work. Following the maximum time has been reached, then the time monitoring tool stops. This way, workaholic tendencies are curbed, and that employees will not be given the incentive to put in too much time to work and sacrifice personal and rest time.
Monitor the Location of Employees
Managers working with remote teams may find it hard to communicate and organize the team. Some employees may be jumping from place to place for work, and also be working from cafes or other workstations.
Setting up unplanned meetings can be hard if workers are commuting from 1 place to another, or if they are doing field work.
Members of the team can install HubStaff on their telephones so that the employee location monitoring feature can be used. With this, managers and team leaders can track the location of their members during work hours.
HubStaff can display how much time employees spend on commuting between locations and how much time is spent on each location. From these data, managers can determine the best time to do rapid meetings.
As this needs employees to install HubStaff on their phones, this may be seen as overly intrusive of a tool. But same as the rules on iOS and Android applications, employees will know exactly when their places are being monitored.
Project Progress Monitoring
HubStaff lets the entire group report on the progress of their tasks. HubStaff can then use this to offer a report on the status of each project on a weekly basis. On the staff dashboard, managers can see each individual employee’s working hours and a summary of their completed and uncompleted tasks. The dashboard also shows whether employees are online.
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Payroll, Timesheets, and other Miscellaneous Features Hubstaff Customer Support Pay
Aside from tracking employee productivity, HubStaff can also make it easier for managers and admins to manage payrolls and manage accounts.
Timesheet and Payroll Management
HubStaff can be a digital check-in and check-out mechanism for companies. And, better than conventional systems where timesheets can be cheated, the HubStaff timesheet tool can record the first keyboard stroke or mouse action of the day for each employee.
Managers can also pause the machine manually for breaks.
With HubStaff, keeping a record of working hours and salaries is also made easier. HubStaff’s citizenship handling tool can determine each employee’s payout based on the hours logged for them. By linking their paypal accounts with HubStaff, then payment transfers are made simple. Cash transfers for payroll can even be automatically set to weekly, monthly, or on a set interval.
Job Tracking for Clients Hubstaff Customer Support Pay
Being transparent to clients is key for establishing trust for your business. HubStaff makes it easy to communicate with clients, as well as assure them that things are going as agreed upon.
HubStaff makes it easy for clients to take a peek into the progress of projects. This can be simply done by including clients into the members tab. From there, they could see the stages of the project, as well as the pending and completed tasks.
Third party Software Integration
HubStaff can integrate well with other project monitoring tools such as but not limited to Asana and Trello. This is great news for business owners who are already using other project management software.
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Employee Spying?
You might be wondering if using HubStaff to handle employees can be counterproductive since it might make a feeling of distrust between managers and staff members. To ease your mind, you can be sure that HubStaff lets the entire team know of the entire monitoring system. Employees can be sure that their actions are monitored only during work hours, and exactly how they are being monitored.
However, as a company owner or manager, it’s your responsibility to let your workers know beforehand that your office will be implementing HubStaff. Additionally, HubStaff should only be installed on the devices necessary for work where it would make sense to have implement a tracking system.
To put it simply, HubStaff is a monitoring system and not a surveillance system. Employees can be sure that only the cases of their keystrokes and mouse activity are listed, and not the actual keystroke that they register. HubStaff won’t let managers and admins know just what their employees are typing.
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Pricing
HubStaff has three paid programs that charge a fixed price per user per month. The Basic plan costs $7, while the Premium and Enterprise plans cost $10 and $20 respectively.
Just the Premium and Enterprise plans unlock attributes related to payroll administration. The enterprise feature includes fleet tracking and even a concierge account.
For those who are willing to pay on an annual basis, then the cost per person per month of the paid programs will be slashed down to $5, 8$, and $16, respectively.
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Verdict Hubstaff Customer Support Pay
It’s important to find the right software for your business since this will allow you to, in a way, outsource some of your tasks to the specific software.
You can be sure that HubStaff can flawlessly do the job that it claims to do. The user interface is clean and intuitive, and isn’t at all confusing, requiring only minimal orientation for workers not familiar with the software.
However, it has to be said that not all companies might benefit fully from using HubStaff. HubStaff is specially suited to modern desk jobs, and for projects where staff members use computers for most of their time. Take jobs that require a whole lot of reading for example, where employees might seem to be inactive based on computer interaction. The software might say that they are inactive, but they just might be on top of a reading assignment in reality
Business owners should also not completely depend on the data that HubStaff collects to ascertain if their employees are being productive or not. HubStaff is simply a project management software using tools and features that will help you gauge the performance of workers and other members of the group. This is certainly not a virtual or artificial intelligence workplace manager.
All the same, HubStaff collects data seamlessly, and we all know that data helps you run your business effectively.
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FAQ Hubstaff Customer Support Pay
Q: Where do the screenshots go?
A: HubStaff shops the screenshots and other data using Amazon AWS.
Q: Is there a maximum number of group members who may use HubStaff?
A: The paid programs have a minimum of 2 users and limit of 350 users.
Q: Why is implementing HubStaff in businesses completely legal?
A: HubStaff has complete legal permissions for use, and resources regarding them can be found on their website. However, these are only based on United States laws. It is wise to consult with a lawyer for international users.
Q: Can employees choose when they are being tracked?
A: Yes, employees can manually start and finish HubStaff monitoring and have it run in the background. HubStaff doesn’t collect any data once tracking ends.