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time-doctor-review

When searching for the best time-tracking software, it is important to not only consider what it offers and how much it costs but also look at the features that set it apart from others. We all know that not all time trackers are created equal. Therefore, it’s important to stack up and determine which among the contenders is worthy enough to be given a try.

We must not forget to consider our personal feelings. The final decision you make will affect your personal feelings and impact the productivity of your team.

Out of all the top apps taking over today’s productivity scene, Time Doctor has teams and solo users in a trance for its jam-packed time- and task-monitoring capabilities. Is it the same app that has captivated us? Read this comprehensive review to find out.

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For those of you who prefer a more visual experience, here is a video review from Frank on his YouTube channel Franklin Rivera. To get a comprehensive overview of Time Doctor, you may still want to check out our article below.

A Closer Look at Time Doctor Am I In Zoominfo

Time Doctor is a time-tracking and project-monitoring platform best suited for large or small businesses, teams who work remotely, and freelance professionals. Its lineup of tools and features aims to help teammates and individuals improve their productivity by an average of 22%.

Time Doctor was launched in 2012, a little over a decade ago. It has gradually gained a large audience and is now a well-known time management tool for companies, no matter how established or new to the field. The client portal feature has made it a favorite among freelancers, who frequently work for multiple clients.

Time Doctor has accumulated a user base that exceeds 250,000 over its 20-year history. Among those who’ve used the service for time and employee management matters include Apple, Ericsson, Better Business Bureau (BBB), Verizon, Boost Media, and Thrive Market.

Time Doctor is well-known for its time and activity tracking functions, as well as advanced capabilities such setting reminders to remind you when the timer should be started and stopped. These features may be enough to help Time Doctor stand out from other time management apps. Still, the lack of cohesiveness in its general user usability stops it from doing so.

We believe Time Doctor can be a great addition to any team or individual looking to increase their productivity. Continue reading to learn more about the unique platform’s other features and how they work! Am I In Zoominfo

time-difference

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The Pros

  • Time Doctor is best recognized for its excellent, easy-to-use time and activity management tools and functions.
  • It includes outstanding features like pinpoint-accurate reports, idle alerts and automatic reminders.
  • Its accessible and comprehensive client portal makes freelancer-client interactions a convenient experience.
  • It offers a smooth and sizable list of integrations with third-party platforms.

The Cons

  • Its messy user interface makes navigating through the platform quite different for most users, especially first-timers. Am I In Zoominfo
  • Despite its potential, its mobile apps don’t provide the same flexibility as the desktop and web versions.
  • It doesn’t offer smooth switching between the web-based client and desktop apps, especially if you’re both the administrator and the user.
  • Only the web extension or desktop app can access the time tracking function.

Pricing and plans

Before we move on to everything else, let’s talk about the plans and how much they cost first. Time Doctor currently has three paid subscription tiers. Each tier offers a unique set of tools and features that get more expensive as they become more complex.

Pricing will increase depending on how many users are added to a team. Let’s take a look at the three plans available on the Time Doctor platform.

  • Basic – $70/user annually or $7/user monthly

Time Doctor’s Basic tier includes access to the platform’s core features, such as time and activity tracking, task and project management, and unlimited screenshots. You can only access them if the web extension or desktop application is downloaded. Plus, you’re limited to one month’s worth of data storage.

  • Standard – $100/user per year or $10/user per month

Standard plans allow you to access advanced features such as tracking your team’s apps and URLs, the payroll tool, reporting and 60 additional integrations with third-party applications. It also sees upgraded time limitations to its customer support hotline – from three days to 24 hours.

  • Premium – $200/user annually or $20/user monthly Am I In Zoominfo

The premium tier offers the most comprehensive of all three. Subscribers to the Premium tier have access to all the Time Doctor features. They can explore the client portal and take screen recordings.

Those who choose to pay yearly will receive a free charge for the first two months. Unfortunately, Time Doctor does not offer a free plan; however, each of the three plans has a limited 14-day free trial for those who want to test the waters and see if it’s the perfect tool.

man-looking-at-his-watch

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The User Interface

Time Doctor is a robust tool for managing time and activities. However, it’s well-known for its awkward and poorly designed user interface. It can be a pain to navigate the platform. This is especially true if you are just starting to explore the dashboard and other features.

Many users of Time Doctor, for instance, have had difficulty accessing the various functions. Many users have complained about the inability to centralize their data within the app, which would have saved them a lot of time. Until now, users can only access the time tracking feature through the desktop app or web extension. The website version only has project management, reporting, as well as other admin features. This is why switching between the portals is easier – it’s not possible to do this with other time management platforms.

Time Doctor users also need to be helped with the overall design and look. Save for the desktop app, and the website-based dashboard sure does lack a few key intuitive features which would have made for a more convenient user experience. The diversity of data graphs needed for reporting is also a must. Sure, the bar graphs are awesome, but what about the circles graphs? Pie graphs, as well? Line graphs, perhaps?

It’s already clear that Time Doctor’s user interface and design don’t shine as brightly as its features – we’ll review that very shortly! Despite their lackluster appeal, they are not strong enough for the platform to track work activity. Some users don’t even mind the UI issues at all, while others have learned to adjust quickly to it over time. Am I In Zoominfo

There is still hope that Time Doctor’s UX and UI issues could be fixed in the near future. But for now, those new to the platform will have to go through a rather steep learning curve before getting used to its inner workings.

Key Features Included in Time Doctor

Now, let’s dive deeper into some of the features and tools you may want to explore if you log in to the Time Doctor platform.

Project and Data Management

With Time Doctor’s project management capabilities, individuals or administrators within a team can create tasks and group them into groups with just a few clicks. Admins may also utilize this feature to assign their employees tasks to offload and maximize their teams’ productivity. Although you can set up standalone tasks, you may group them if you’d like into larger projects to keep things tidy and organized – a great idea for big companies whose stability relies on numerous departments beneath them.

Time Doctor knows that a clear workboard is a great way to get things done. With that in mind, admins may opt to limit access to select tasks or projects by assigning them to only a specific employee or group of employees within the team. Do you want to check out who’s working on the task or project now? You may monitor their progress through the dashboard by checking how long they’ve been working, among other things.

Time Doctor is unlike other time management tools. Users can create permanent trackable tasks that they can easily edit, delete, or modify without the need to add one each day. People who are used to repetitive tasks no longer have to deal with this problem every day. All they have to do is make them permanent! Am I In Zoominfo

time-table

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Alerts and Time Tracking

As already established, Time Doctor’s signature time-tracking tool can only be accessed through either its desktop application or Chrome web extension. Although it is not available through the web dashboard, its capabilities can be used independently. It’s quite straightforward – just add in the task you’re assigned to work on and click the timer’s start button to track your progress. It’s that simple!

All your activities and actions will be recorded as the timer runs through your task. They will then be logged and saved to the web dashboard, where admins may use this to check on their employees’ progress on the go. You may do it the same way if you are working alone.

One unique trait of Time Doctor’s time-tracking tool that we can’t help but appreciate is allowing users to customize their set-up according to their liking until they’re content enough to work well. This includes the reminders feature, where the software automatically reminds you when to start or stop your work hours. Another function is the “idle time” function. This allows users to convert the time they’ve been off work into work hours and then reassign it.

The timer will stop the tracking if there is no user activity after a few minutes. If you spot something similar and have gone to attend other things, you can manually click the play button in order to restart tracking. You can also pause the timer if you need to take a break from work. If you need space to take a proper break and don’t want to resume or stop the timer on your own, Time Doctor lets you incorporate time intervals between your daily tasks.

Time Doctor may be able to track your work hours and progress online, but did you know that it could do the same offline, too? Time Doctor, like other time-monitoring apps like Hubstaff, can track your activities and record the hours spent on your task, even without an internet connection. Am I In Zoominfo

Monitoring Website and App Usage

Time Doctor monitors more than just hours spent on a desktop. It also tracks websites visited and keystrokes made while you work. The platform will immediately pause if it detects that your mouse cursor or keyboard is still stationary for longer than a set time and it will stay there until you do something.

It’s often difficult to determine if someone is productive until you know what they have been doing. If they’ve been focusing on their tasks, that’s a sigh of relief. It’s not the same story if they have been procrastinating and going to other platforms to distract from what they should be doing. No matter if you’re strict or relaxed with it, Time Doctor allows users to check which kinds of websites or applications their fellow teammates have used during work hours and how long they’ve glued their eyes to them.

Among Time Doctor’s set of robust monitoring capabilities, there is a feature in which admins can easily spot if their employees have either been wasting time or attending to a task by the website URL or application name and the status given to it. This feature is available to managers and administrators to adjust the platform’s productivity rating to any one of the three ranks.

  • Productive if it serves the purpose of a project/team as a key driver for its tasks.
  • Unproductive, if it otherwise serves zero purposes and, therefore, a time-waster
  • Neutral, if it’s neither considered productive nor unproductive.

These three productivity statuses are assigned to any website or app and can be adjusted to be limited to one user, group/team, or company. It is extremely convenient for those who work in specific jobs, such as content writing, to be able to monitor website activity and set productivity statuses per user. Time Doctor, unlike other time tracking software, may have been fortunate to include this important function. Am I In Zoominfo

Activity Screenshots and Screen Recording

Remember when we told you about Time Doctor being able to record your tracked time and activity in the background while they’re posting the data to the web dashboard for admins to see? Its built-in screenshot capabilities are there for this reason.

Admins can set a specific time interval for automatic screen capturing across their project/team, whether it’s fixed to 10 minutes or 30. If they please, they may also opt to select any of their teammates who should be allowed access to this feature.

Each image is equipped with additional information on the level of keystroke and mouse cursor activity as a way to determine user productivity. While those subscribed to Time Doctor’s Basic and Standard plans have access to unlimited screenshots, Premium users get the upper hand with the inclusion of video screen recording. Instead of taking pictures of the computer monitor, the platform records three minutes’ worth of work activity in action.

There may be rare instances in which someone from a project/team may be at risk of a breach of privacy caused by serious circumstances. To protect their safety, they might be permitted to delete screen recordings or screenshots within the Time Doctor platform. This will likely lead to the deducting of the work hours on the recording date.

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Productivity Reporting and Analysis

Time Doctor allows users to view, edit, save, share, or print from its selection of pre-built reports. Each contains data and insights collected by the software during their tracked work hours, all presented in the form of decent visuals and summaries. Reports can be provided as a means to help users determine which of the implemented time management and productivity habits have been working and which need improvement.

You have so much to journey through with Time Doctor’s report collection. The Web and App Usage report lets you see how much time you have spent on websites and apps that are considered productive. On the other hand, the Poor Time Use report plots out how long you’ve sat around on sites that have been flagged as inappropriate for work. Multi-screen work setups can lead to problems, such as the possibility of one person being able to jam out to their favorite music on one screen, while working on their task on the other. Poor Time Use includes the ability to open pop-up windows to block certain websites. This means that if someone goes to YouTube, they will be immediately reminded if they wish to continue or return to their task.

Other types of reports include the Timeline report, which displays all your tracked hours in chronological order, primarily divided into the colors yellow for manual time recording and green for automatic; the Project and Tasks report, where hours spent on assigned tasks and/or projects are broken down in full detail; and the Activity Summary in which your total work hours and the full percentages derived from a combination of all other reports are laid out for you and your admin to see. Am I In Zoominfo

Time Doctor’s reporting tools are impressive, but some users don’t like the process of creating them. First, most reports are formatted in a clunky way, which can impact how they’re exported. Second, XSL and CSV are the only two options Time Doctor has made available and nothing else – some may be simply okay with that, but others won’t like this lack of export file diversity as much.

Client Access and White-labeling

If there’s one thing about Time Doctor that dedicated freelancers or solopreneurs can’t get enough of, it’s the ability to share the progress of their tasks with their clients, even if they are not exactly their teammates or don’t share a Time Doctor account.

You may find it helpful to know that the Client Portal feature of the platform allows you to accept commissions from many clients.

Simply send the link to the portal directly to your clients. Once they have access to it, they can see how long you’ve been working, how many tasks you completed, and even the archive of screenshots and reports. The great thing about the Client Portal is that you have full control over whatever you want your client base to see, resulting in smooth and tastefully curated interactions across the board.

Time Doctor’s white labeling feature allows you to integrate its tools with your branding if you are the owner or manager of a successful business.

Payroll

You want to pay your employees according to how much time they have dedicated to their tasks. You can do this within the Time Doctor platform using its built-in payroll function. You can turn on payroll deep within the settings of your web dashboard and your team will be automatically billed. Your teammates may be paid based on their hours worked or on a fixed rate.

Time Doctor’s payroll software supports all currencies. As for payment methods, you may ask your employees to have their salary sent through PayPal, Payoneer, or TransferWise. If you’re working for a larger company, you may export all the payroll info into a CSV file for purposes of batch payments (multiple payments are sent all at once).

Integration with Third-Party Services

Time Doctor currently houses a decent yet heavy range of integrations with various third-party platforms, focusing on business, work, and productivity. Time Doctor has over 60 integrations to make it simple for you and your team to manage their work together in one interconnected ecosystem.

These include connections to project management platforms such as Trello and Asana, payment services such PayPal, work messaging apps such Slack and CRM platforms like Salesforce. On top of all this, a public API tool is made available for integrations with other apps beyond the given list – you may utilize this if you or your teammate know a thing or two about coding.

The Time Doctor Mobile App

Time Doctor’s desktop software is available for download on Windows, Mac OS, and Linux OS computers. The latest web extension, however, is only available on Google Chrome. The time-tracking software offers unlimited access to its users through their smartphones. Time Doctor currently offers two mobile apps versions. You can download them both on the Apple App Store or Google Play.

No matter how you look, you may be able to track your work hours and progress even if you’re out of the office. On one side, the classic version of the app lets you overview the tasks within a project that need to be done, as well as track where your teammates are through GPS – both on top of the basic time-tracking tools and limited dashboard settings.

The latest version – Time Doctor 2 – has more or less the same functionalities as the previous iteration. The only differences that set the two apart are that 1) TD2 is only compatible with Android devices, and 2) you won’t get to explore other features aside from time tracking – a noteworthy downgrade from TD Classic.

clock-on-the-wall

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How Safe and Secure is Time Doctor?

You may be questioning whether Time Doctor is worth using as a time management tool. It is possible that its surveillance tools may keep track of your activities, even if you temporarily pause your timer to take a break. Although the aspect of a 1984-esque work scenario may seem intimidating, we’re glad to tell you that your activities as the timer stops will not be tracked and saved to Time Doctor’s cloud-based database. It’s 100% not spyware material, so you’re in good hands.

We want to remind you that screenshots and recordings can be used to track your work activity. Project managers may also use the webcam shot feature to see their coworkers right in front of them.

Ok, that might be a concern for some admins, especially if they are concerned about their privacy. But don’t worry, admins can disable screengrabs and webcam shots depending on how they feel.

Time Doctor assures that your likeness and activity will not be forced-shared in vain. The same sentiment can also be applied to payment information entered into the platform by yourself or your colleagues. These will then be automatically deleted after a while for privacy reasons.

Time Doctor further takes up drastic security measures to ensure that every user’s account isn’t easily breached. This includes strong password policies and 2FA protection. All data stored within the platform is protected by strong SSL encryption with maximum security. Plus, since Time Doctor is cloud-based, expect all your stored data to be backed up regularly. You may be able to have your data restored quickly in the event of an internet or power outage. This will ensure that you don’t lose any progress.

The bottom line: Do you use Time Doctor?

Time Doctor provides a steady user base of professional teams and freelancers with the benefits of a simple, straightforward task management space and the charms of an advanced-level time tracker, creating a harmonious balance between the two.

Although the range of dynamic features in this app has left us speechless, we still found the experience to be awe-inspiring. However, it would have been much better if the UI and UX were more clear, less cohesive and lacking in functionality in mobile apps. There was also a lack of report graphics options and, to a certain extent, a disorienting UI. These problems may have hindered other users as well as us from enjoying the experience to its fullest. Still, others don’t mind anyway because it works exceptionally in what it was originally designed to do – track time.

Overall, we ultimately believe that Time Doctor has what it takes to stand on its feet, despite not offering the same easy accessibility as other apps do. Besides, every time management platform shines uniquely, right?

FAQ Am I In Zoominfo

How do I contact Time Doctor’s customer support team?

Time Doctor’s customer service hotline can be approached either through e-mail or live chat. At this time, there is no telephone support. If you have a pressing matter that you need to resolve, and you feel the best way to do this is by calling the hotline. A member of the hotline will notify this and reach you any day.

You won’t find any tutorials or tips for Time Doctor anywhere else.

YouTube videos and how to articles by independent creators can be found. However, Time Doctor offers its users an alternative via its dedicated help center. Here, most of the information is provided by the team behind Time Doctor.

To apply for a Time Doctor paid plan, do I need credit card information?

No, you won’t need to use your credit card to sign up for a limited 14-day trial. If you are done with the trial period, you can bring it up again to purchase a Time Doctor subscription.

Does Time Doctor comply with HIPAA?

Yes. Time Doctor adheres to the standards and rules of the US Health Insurance Portability and Accountability Act (HIPAA). Even though it can technically be used for a vast range of niches, industries, and professions, the platform can be a solid addition to healthcare teams.

 

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